Program Features & Benefits
American Micro Inc. - Backup Services
Overview

For a low monthly fee we install and maintain an entire full on-site and off-site backup services system.  We come to the customer's location and install a backup server, all desktop software, and setup all backup routines.  The customer has nothing to buy and nothing to do, except to let us k now which files are to be backed up from which computers.  Additionally, each day the computer files are then transmitted to our off-site backup server in Terre Haute, Indiana, which itself is also backed up.
 

Specific Features & Benefits
 
Daily backups on-site Files are backed up daily, or even several times each day, to the backup server we install at the customer's location.
 
Daily backups of-site Daily the current day's files are also transmitted to our off-site servers in Terre Haute, Indiana.
 
Backup the files you want You are not restricted to just all files in "My Documents" for example.  We'll backup any files from any directories you require.
 
File History Files are stored in daily history directories which allow the customer to have, and restore, copies of files as they were on a given data a few day, weeks, or even months past, depending on how much rolling file history the customer requires.
 
Files are kept in 4 general locations Files are on 1) the user's workstation and/or server, 2) in the current directory of the on-site backup server, 3) in the "file history" directories on the on-site backup server, and 4) the current day's files are on the off-site backup server.  This level of redundancy greatly assures you being able to retrieve a file quickly and from multiple locations.
 
File deletion protection Protects your files from accidental or malicious file deletions.  Users, if you so allow, can delete current files, but all files in the "file history" directories on the backup server cannot be deleted by a windows user.  The exception is that the "file history" files are replaced on their normal cycle (15 days for example) so one needs to act quickly should someone delete their company files, and restore those file promptly.  Or, just call us and we'll help.
   
24/7 Telephone Technical Support Need help restoring files or for any other backup reasons, call our support line anytime day or night.
 
On-Site service Have problems and you need us to come to your location, just call.  We can help setup backup routines on new workstations, replaced workstations, or any other backup related tasks you require.
 
Nothing to buy All hardware and software and software are included.
 
Nothing to install We install all server and workstation software.
 
Nothing to do All backups take place automatically and behind the scenes, even while you work.
 
Nothing to monitor Perhaps the biggest benefit of our program is what we call "Event Monitoring".  We monitor the backup systems to insure all backups have taken place as scheduled, and alert you of any problems.
 
Who are we? An 18 year old Midwestern company providing Midwestern service and support.
 
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